Customer Development Manager, Vision Care – Victoria

ABOUT THE COMPANY 

Johnson & Johnson Vision is a member of the Johnson & Johnson Family of Companies. We are a leading global optical company that is relentless in our pursuit to help people honor their eyes across their entire lives. Innovation is at the heart of our organization and embedded in all we do. It fuels our discovery and development of new products and extends to our collaborations, education and community efforts to bring new solutions to those in need.

Since debuting the world’s first disposable soft contact lens in 1987, it has been helping patients see better through their world-leading ACUVUE® Contact Lenses. Additionally, in 2017, J&J expanded even further into cataract surgery, laser refractive surgery and consumer eye health and now serves more than 60 million patients a day across 103 countries with its eye health portfolio.

THE OPPORTUNITY:

We have an exciting opportunity for a Customer Development Manager to join our J&J Vision Care team based in Melbourne covering the Victoria territory.

Reporting to the Regional Sales Manager you’ll have the opportunity to work across our full suite of products within the Vision Care range, bringing the ACUVUE® brands to life with Eye Care Professionals and their teams.

In this role, you will play an instrumental role in driving sales performance by developing and maintaining trusted professional relationships with eyecare professionals throughout Victoria.  You will be part of a high performing team and overseeing a territory with a strong reputation and market share.

RESPONSIBILITIES:

• Be a product specialist; represent J&J Vision Care by interacting with existing customers and developing new prospects to gain their commitment on ACUVUE® Brand Contact Lenses and the Vision Care product portfolio
• Develop and maintain close relationships with eyecare professionals (i.e. optometrists, orthoptists, practice owners) and their support team through calling on Optometry practices and ensuring their clinical and business requirements are being met by the company
• Uncover customers’ strategic priorities, buying motives, end user needs, office processes, and business operations across segments while demonstrating the ability to gain order, product commitment and growth opportunities
• Work collaboratively with your team, Sales Manager and support office colleagues to develop long-term sales strategies for the territory and maximize success
• Manage data to develop strategic territory plans that showcase your ability to take ownership of your territory and write your own success
  Conduct regular CRM maintenance (salesforce.com), revenue/diagnostic inventory management, manage orders, returns & exchanges and enquiries
• Liaise with key professional organizations and be a champion for customer service and patient care

ITS ALL ABOUT YOU:

• Bachelor’s degree in Orthoptics, Optometry, Health Sciences, Business, or related disciplines
• Optometry or Ophthalmology experience is highly desirable
• Prior commercial experience with a clinical background is advantageous; strong understanding of the sales cycle and demonstrated experience of building strong customer relationships
• Ability to influence with strong communication, presentation, and negotiation skills
• A clear, creative, and accountable nature; striving to be successful with a positive mindset
• Collaborative, organized and take pride in making a difference
• Able to travel as needed (10% to 15%) with a valid driver’s license

Please CLICK HERE TO APPLY. 

COMPANY CULTURE:

You will be rewarded through a competitive remuneration package along with continuous training, support and award-winning leadership development programs.

Being part of Johnson & Johnson can change everything, including YOU.

If you are interested, please apply online using the link below. You will receive an automated email confirming receipt of your application. Every application is reviewed by the Talent Acquisition team and candidates will receive notification of the outcome of their application in a timely manner.

Closing date: 18th Jan 2023

Please CLICK HERE TO APPLY. 

Great Place to Work® Certified– 2022   
Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.   
Johnson & Johnson – Australia and New Zealand was certified as a Great Place to Work® in ANZ in its first year of participation.

As a leading global healthcare provider, Johnson & Johnson has implemented a COVID-19 Vaccine Policy in Australia which requires all staff to be fully vaccinated for COVID-19 in order to commence work, unless they have a valid exemption.